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FAQs

Our customer care representatives are available to help answer any questions about our blood glucose monitoring systems. But you may find it more convenient to get your answer from our FAQs. We’ve collated our most frequently asked questions below. We hope you find them useful.

Meter and logbook order

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Serial and Lot numbers

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Meter registration and warranty

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Error messages

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Meter readings

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Test strips

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Control solution

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Contact us if you don't find your answer

Onetouch Email us at: [email protected]
For OneTouch Reveal™ queries veal™ queries
email us at: [email protected]

OnetouchFree phone 1800 22 55 44
Lines open: Monday – Sunday 8:00am – 8:00pm

CO/GEN/0117/0005