OneTouch Reveal® mobile and web apps

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OneTouch Reveal® mobile and web apps
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OneTouch Reveal® mobile and web apps
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OneTouch Reveal® mobile and web apps
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OneTouch Reveal® mobile and web apps
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OneTouch Reveal® mobile and web apps
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OneTouch Reveal® mobile and web apps
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OneTouch Reveal® mobile and web apps
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OneTouch Reveal® mobile and web apps

Connect your OneTouch Verio Flex® meter to the OneTouch Reveal™ app

    Together, the OneTouch Verio Flex® meter and the OneTouch Reveal® app help you manage your blood sugar

    Automatic notifications
    The OneTouch Reveal® mobile app automatically notifies you of repeated highs or lows so you can take action to avoid them in the future.
    Blue, green and red
    The OneTouch Reveal® app with ColourSure® technology automatically organizes your blood sugar results in a colour-coded logbook and dashboards that link with your logged food, insulin and activity.
    Syncs seamlessly
    Works with your OneTouch Verio Flex® meter so you have the information you need, when you need it.
    Share data
    See and share your progress with your family, friends, or trusted care network.
    And a lot more!
    A1c comparator* with last 90 days blood sugar results average, set personalized goals for number of daily blood glucose tests, steps walked, carbs and activity, set reminders to test your blood sugar and take your insulin.

    *Must enter A1C test result provided by healthcare professional.

    OneTouch Reveal® Web Application - User Manual for Healthcare Professionals

    OneTouch Reveal® Web Application - User Manual for Patients

    Mobile App Help File - iOS

    Mobile App Help File - Android

    OneTouch Reveal® mobile app lets you quickly check your results – so you can get back to your life

    Available for iOS and Android™ phones or tablets

    Connect wirelessly with the OneTouch Verio Flex® meter. With informative timelines and graphs, OneTouch Reveal® can change the way you see your blood glucose. Helping you get more meaning out of your blood glucose results, in the moment, on the go, and at home.

    Download the OneTouch Reveal® mobile app for FREE!

     
    Google play

     

     
    App store

     

    OneTouch Reveal® mobile and web apps

    The OneTouch Reveal® web app helps you see a bigger picture.

    The OneTouch Reveal® web app tracks blood sugar levels and insulin doses - easy to understand visuals with ColourSure® technology highlight patterns to show you a bigger picture.

    Share results with your healthcare professional, so they can see your progress.

    Register for the OneTouch Reveal® Web App

    If you already use the OneTouch Reveal® mobile app, simply sign in with your same Username and Password.

    What is the OneTouch Reveal® mobile app?
    The OneTouch Reveal® mobile app is a diabetes management tool that can help you track your blood sugar from your compatible iOS or Android wireless device and easily share your readings with your healthcare professional and family members.

    The OneTouch Reveal® mobile app turns blood sugar results from the OneTouch Verio Flex® meter into personalized reports and displays information on a mobile phone or tablet that is easy to understand.

    The OneTouch Reveal® connects your data in new ways, revealing meaningful insights to help you stay on track between doctor visits.

    See information on this page & FAQs on the OneTouch Reveal® web app to learn more about how blood sugar readings can be downloaded via a USB connection to the web app.

    What are the key features of the OneTouch Reveal® mobile app?
    • Wirelessly syncs data directly from your OneTouch Verio Flex® meter to your compatible iOS or Android device – so you have the information you need when you need it
    • Draws a timeline of important blood sugar and activity events, highlighting when you have been repeatedly out of range – so you can consider different choices
    • Colourful, easy to understand visuals of your blood sugar readings
    • Connects blood glucose, food, insulin delivery, dosing and activity data
    • Add important information about your readings, such as food, exercise or insulin
    • Detect HIGH and LOW blood sugar patterns
    • Set reminders like when to test and when to take insulin or other medication
    • Share your results and progress report with your family or healthcare professional. The Office Code feature allows you to securely share your data with your healthcare team. Just ask them for their clinic code
    • Sync your data with the Apple Health app, providing you with a comprehensive view of your overall health
    • Keep all of your data in one place
    Who is the OneTouch Reveal® mobile app designed for?
    The OneTouch Reveal® mobile app is intended for use by people with diabetes to view, track, trend and share their data from their blood glucose meter to support their diabetes management.
    Where do I get the OneTouch Reveal® mobile app?
    The free OneTouch Reveal® mobile app is available for download from the Apple App Store and Google Play™ Store*.
    What are the system requirements for the OneTouch Reveal® mobile app?
    For latest compatibility information, visit our Compatible Devices & System Requirements.
    Where is the data uploaded to the OneTouch Reveal® app stored? Is data stored in the cloud?
    Data uploaded to the OneTouch Reveal® app is automatically backed up to your OneTouch Reveal® account on our cloud-based server. This enables an individual to access their data on multiple compatible devices, or retrieve their data if one device is lost or damaged.
    I am using Android 6.0 or 6.0.1 but am not able to pair my Bluetooth device with the OneTouch Reveal® mobile app. How do I fix it?
    With the changes introduced by Android in the 6.0 release, users will be asked to allow location services permissions through the OneTouch Reveal® mobile app. The new permissions model is required if the user wishes to pair or sync their mobile device with a Bluetooth device via an app.

    In order to pair any Bluetooth device with an app in Android 6.0, the customer must enable the Location Services permission. LifeScan suggests customers who receive this prompt to tap Allow. This will direct them to the App Permissions screen, where the customer can toggle the Location entry by sliding the button to the right.

    Note: While the prompt wording does ask to access the device's location via the OneTouch Reveal® mobile app, enabling this option does not actually send location information to the OneTouch Reveal® mobile app. The prompt is actually asking to allow Bluetooth pairing within the app.

    This is an issue with the Android operating system and there is nothing LifeScan can do with the OneTouch Reveal® mobile app to circumvent the issue.

    For more information about the latest Google permission requirements, see Google's Android 6.0 Changes document.

    How much does the OneTouch Reveal® mobile app cost?
    The OneTouch Reveal® mobile app is free of charge.
    Does the OneTouch Reveal® mobile app pair with multiple compatible meters?
    Yes, simply follow the pairing instructions for each compatible meter, and the results from the paired meters will be combined in your OneTouch Reveal® account.
    Can I access my OneTouch Reveal® data on multiple wireless devices?
    Yes, you can install the OneTouch Reveal® mobile app on multiple compatible iOS and Android devices, then login with the same account to access your data on each device.
    How many results are displayed in the OneTouch Reveal® mobile app?
    When you sync a compatible OneTouch® meter with the OneTouch Reveal® app, the logbook displays up to 365 days of blood glucose results and data entries.*

    *Blood glucose results are automatically transferred and stored when used with the OneTouch Verio Flex® meter.

    Are results tagged as control solution results stored in the OneTouch Reveal® mobile app?
    The OneTouch Reveal® app does not store transferred results which are tagged as control solution results.
    How does the sharing feature work on my mobile device?
    The data sharing feature lets you share your blood sugar information with family, friends, or your healthcare provider via text or email. Data sharing is available only on screens containing the data share icon. Tap the Share icon and follow the on-screen prompts.

    Using the sharing feature, some of the items you can share are:

    • Your last blood sugar reading
    • A PDF-formatted progress report, including your key blood sugar summaries and statistics; and the logbook for 14, 30, or 90 days
    • A CSV-formatted file that displays your blood sugar information in simple table form for 14, 30, or 90 days

    NOTE: Sharing options depend upon the capabilities of the compatible wireless device you are using.

    You can also enable additional connections to the Apple Health app on your iOS device or link your account directly with your care team’s Clinic Code.

    How can I connect my results with the Apple Health app?
    Apple HealthKit integration enables you to share your OneTouch Reveal® information with the Apple Health app. This feature is only available on iOS devices that support the Apple Health app.

    1. Tap the More menu icon, and then tap Connections.

    2. Tap the toggle button on the right side of the screen to enable a connection with Apple® Health, and follow the rest of the on-screen instructions.

    Learn more about viewing your data and using the Apple® Health app.

    Does the OneTouch Reveal® mobile app work with other OneTouch® brand meters?
    The OneTouch Reveal® app syncs wirelessly with the OneTouch Verio Flex® meter.
    Can I use the OneTouch Reveal® mobile app if I don’t have a compatible OneTouch® meter?
    The OneTouch Verio Flex® meter are designed to connect and send readings to the OneTouch Reveal® app. The OneTouch Reveal® app can also be used separately by manually entering your blood glucose test results.
    How can I manually enter blood glucose results or other information?
    1. From the Home screen, tap the blue plus sign icon in the bottom right corner.

    2. On the Add an Event screen, you can choose to add a blood glucose reading, insulin, carbs, and/or activity, and then follow the on-screen prompts.

    NOTE:

    • Manually entered readings are displayed with the number in an italicized font, to differentiate them from results sent from the meter.
    • Manually entered blood sugar readings are NOT used to detect High and Low Patterns.
    What is Bluetooth® wireless technology?
    Bluetooth® is a type of wireless (RF) communication. Cell phones use Bluetooth® technology as do many other devices. The OneTouch Verio Flex® meter use Bluetooth® to pair with the compatible mobile devices to send results to the OneTouch Reveal® app.

    Please refer to the meter Owner’s Booklet for the exact distance and for information about using your meter's Bluetooth feature.

    How is the OneTouch Reveal® web app different from the OneTouch Reveal® app? Do they work together?
    The OneTouch Reveal® app makes it easy to view and track your results on a smartphone or tablet. Using the OneTouch Verio Flex® meter, users can wirelessly sync their data to the OneTouch Reveal® app, and that data is automatically updated with the OneTouch Reveal® web app in the cloud.

    The OneTouch Reveal® web app is a web-based application intended for use by individuals or healthcare professionals in the home or healthcare facilities for transmitting data from home monitoring devices, such as other OneTouch® brand meters and insulin pumps, to a server database to support diabetes management.

    The system automatically aggregates data from multiple devices, including insulin pumps, blood glucose meters, and Continuous Glucose Monitoring (CGM) devices.

    How secure is the data in my OneTouch Reveal® account?
    Protecting your privacy and security is our highest priority. The OneTouch Reveal® web app uses a trusted, third-party, Safe Harbor certified data hosting provider. The web based app complies with the security regulations of the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) to ensure the confidentiality of patient medical information. Further, a leading expert information security consulting firm rated the OneTouch Reveal® web app network security as “Excellent”, a rating that is defined as exceeding “Industry Best Practice” standards.* We frequently monitor and test our environment to ensure that it maintains this level of security.

    * 2012 Praetorian. Network Security Assessment.

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    CA-DMV-2000013