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Your questions and answers


Why is it changing?

We understand how daunting and complicated blood glucose management can be, which is why it’s our mission to enable people with diabetes to take a step forward, with hope and confidence.

Following feedback from people with diabetes and healthcare professionals, we are making some changes to our branding to be consistent with our mission. We’re changing the OneTouch® brand logo and colour palette to a new green colour, which represents friendliness, good health, relaxation and harmony.

When will these changes occur?

The evolution begins today and will continue throughout the year. You will see changes in our consumer and healthcare professional communications, website and eventually the retail environment.

Will our products change?

Absolutely not! You can continue to expect the same great reliability with all our products. Our packaging and product codes will also remain the same through 2017, but there are exciting new updates to come. And if you haven’t already upgraded to the OneTouch Verio Flex® meter with ColorSure™ technology that connects wirelessly with the OneTouch Reveal® mobile app, there’s no time like the present.